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The fusion of physical and digital – how the phygital world influences the retail business

Ordering and picking up groceries from a supermarket easily with your smartphone, no longer holding a restaurant menu in your hand but scanning the QR code, or paying for purchases contact-free with your smartphone. These are all changes in the customer experience that have increasingly determined the everyday life of consumers, especially during the Corona pandemic. The same goes for monitoring our health or checking whether we are near someone who is ill via an app. These new functions all have a common point of intersection. They are part of the changes brought about by the phygital world and also by the advancing digitalisation. But what exactly does phygital mean and which opportunities arise in marketing to further improve the customer experience and increase sales?

Datenströme

The end of the third party cookie – innovative and sustainable marketing solutions for the post-cookie era

In March, Google announced the end of the third party cookie. Now the advertising industry has another year and a half to come up with an alternative to the third party cookie – but the uncertainty is likely to remain. Douglas Marketing Solutions relies on first party data and offers clients relevance and range in the premium environment, which ensures reliable advertising opportunities in the long term. In this blog post, you can find out what the end of the third party cookie means, what the impact is and what solutions Douglas Marketing Solutions offers advertisers.

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Cooperation with Douglas Marketing Solutions

Brands are always looking for new ways to get their products to consumers successfully and with high sales, and there are many ways to do this. But weighing up which paths should be used and which should rather not be taken is certainly helpful. At Douglas Marketing Solutions, companies are fully accompanied and supported from the sales process through campaign management to the evaluation of the measures taken.

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Success story of Douglas Marketing Solutions – how the N°1 beauty retailer wins over the web audience with digital media campaigns and first-party data

Most people associate the brand Douglas with the leading perfumery chain in Germany with over 2,400 stores in Europe. But at least since the Corona pandemic, it should have become clear to everyone that online retailing in particular is one of the safest and most consistent ways to shop for their favorite products. Douglas became aware of this even before the pandemic and for this reason the beauty retailer increasingly invested in its own online retail.

Parfum von Carolina Herrera vor grünem Hintergrund

Full Funnel Marketing Campaign for Carolina Herrera – Douglas Marketing Solutions interviewed by Patricia Nahrung from PUIG

Douglas Marketing Solutions, in cooperation with the PUIG Group, which among other things has the premium brand Carolina Herrera in its portfolio, worked out a full funnel marketing campaign to increase sales of the Good Girl line and especially to expand sales of the perfume Good Girl Suprême. The result was stunning, both for the Carolina Herrera company and for Douglas Marketing Solutions.

Douglas Live

DOUGLAS LIVE: Shopping experience that delivers the entertainment factor

Yassin Hamdaoui has been working at Douglas for three years. After working in the digital division and on both shop content and the integration of content into the customer journey, he is now responsible for product data management in its entirety, as well as social commerce and innovations, and has been since March 2021. This area includes live shopping concepts as well as new shopping concepts for the e-sector. We interviewed Yassin, and he spoke to us about DOUGLAS LIVE and how, with these formats, shopping can become a real all-round experience.

Behind The Scenes: Saskia Nettekoven – Lead Project Management

Behind the scenes at Douglas Marketing Solutions! Behind our #adsolutions stands a great team that we would like to introduce to you. Our next team member is Saskia Nettekoven: Marketing & Project Manager New Business. Saskia will tell you what makes her work so special and she also has a tip for beauty brands!

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